First time home buyers.  Alex was AMAZING!  Incredibly helpful, very knowledgeable, even outside of what they are expected to know, and very responsive.  We had a very short time period that we were working with, and Alex was able to help answer all of our questions and make things fast and easy at times and through communication methods that were convenient for my wife and me.  I couldn't have imagined a better agent to work with.  Very appreciative and highly recommended.  Well beyond my expectation.